Waking from our dreams can, sometimes, but an unpleasant experience, but that doesn’t have to be the case when you play with Dreamjackpot, a new casino for 2017. This busy looking website might have a lot going on, but in doing so, it offers customers the chance to engage with a brand that delivers action every time. Too often new gaming sites can be lacking in diversity, mainly due to their infancy, but with Dreamjackpot that doesn’t seem to be the case. Everywhere you look is begging for your attention, which means it’s about time we got started with our review…!
One of the first aspects that we love about this brand, is the fact that they’re open about how their label came into being. Not only is their a unique About Us tab, but there you’ll learn that Dreamjackpot was launched in 2017, and that they’re owned by Imperium Network Solutions Limited. What is more, we discover that the license regulating this specific brand is one from the UK Gambling Commission, which should mean that UK players are permitted to game here. Although the UK is allowed at this site, gamers from the US, Austria, Denmark, and Iran are not.
In addition to the above, you also get a breakdown of their safety measures, to ensure that everyone plays within a secure environment. They utilise RapidSSL, which is said to be one of the most reliable forms of encryption technology currently available. Also, you’ll note that you have a ‘secure’ icon appear in the URL bar, which again reinforces this idea of safe gaming online.
In regards to finding information about bonuses and so on, you’ll need to visit the section titled Dream Deals. This individualise take on the tried and tested promos means that users get a fresh perspective, and thus feel more excited about the rewards that are listed; it’s a clever yet simple design choice.
The Welcome Package is a big one, offering up to £900 in bonus monies, which breaks down into two 100% deposit bonuses on your first two allocations of money, and then 50% match on your third. The minimum you can allocate is £20, for each offer, and you’ll need to take into consideration the 35x wagering requirement. Such requirements can also be found in other offers, such as the Tuesday Bonus, which again sports the 35x figure.
Should you be interested in more loyalty focused schemes, you’re in luck as Dreamjackpot has LPs and a VIP club. In reference to the points, they’re collected whenever you place a bet, and can be exchanged for extra bonuses. As for the elite membership, you’ll have to wait for an invite for that one, though if you’re a dedicated player, you shouldn’t have to wait too long.
The large number 7 on the left hand side drop down menu is how you’ll locate all the games, titles that are provided by various companies, such as Blueprint Gaming, Microgaming, and Thunderkick. There’s many many labels listed here, which means you get an enormous sense of diversity when gaming with Dreamjackpot, yet another perk of signing up to this newcomer.
As for the activities themselves, they’ve been separated into specific sections, aka Live and Slots, to help make finding what you want all the simpler. However, you can further simplify your search by utilising the search bar, not only can you type in the titles, but you can switch to specific providers. In this area of the casino, we can really see how the design comes into play to ensure that user friendliness is at the fore of everything we do. Many other casinos should look to Dreamjackpot as an example of what to consider when designing a gaming site.
In regards to accessibility, users needn’t sign up in order to play, as Dreamjackpot has demo options available to all. That being said, activities, such as the Live Casino, won’t be able to do this. Seeing as how other platforms offer demos, this isn’t unique to the brand, however it demonstrates how customer focused they are.
This is when the website starts to get a little less convenient, as you can’t access specific info regarding deposits and withdrawals until you’re a member. As you can appreciate, this isn’t ideal for those wanting to know the full details before signing up. Fortunately, the Terms and Conditions shed some light on what to expect, but it’s nowhere near as educational as we’d have liked.
As is the norm for most online casinos, credit card brands, like Mastercard, and ewallets,like Skrill, are accepted here. This in turn means that GBP and EUR are also accepted, though there’s no mention of whether other currencies are permitted at this time. Moving on from this, you then find that the limits of withdrawals go up to £5,000 per week, which is a healthy figure to see, though it can take 48 hours for the site to accept your withdrawal request. As you can see, this area of the casino is a little out of balance with itself.
When it comes to getting help, Dreamjackpot has you covered, thanks to their live chat, and email address. Out of the two, we’d say that the live chat is the most convenient option, though email response times can be under the one hour mark, which is exceptional to say the least. The Live Chat option only opens that specific service, so if you want the full details, you need to go to the Contact Us page, which is accessible via the button at the bottom of the site.
The help on hand says it’s 24 hours everyday, meaning you should always be a few keyboard taps away from assistance. Other than that, the only other customer help you’ll find is via the Terms and Conditions, as there isn’t a FAQs page or at least not what we could find.
We have to admit, Dreamjackpot has wowed us throughout our playthrough, thanks to the scope of its games and how detailed their site is in terms of entertainment. It’s impressed us so much, that even the issues, such as the banking information, becomes less important. We would highly recommend this site, giving it a total of four and half stars. We hope that you all have as much fun with this brand as we have.